Privacy Policy

Data controller:

We only collect the data necessary to provide you with our services:

• Contact form: Name, email address, phone number (optional), message
• Analytical cookies: Anonymised browsing data (Google Analytics)
• Technical data: IP address, browser type — for security purposes only

Your data is processed exclusively for:

• Responding to your contact or quote requests
• Performing contracts concluded with you
• Improving our services (anonymised analytics)
• Complying with our legal obligations

The processing of your data is based on the following legal grounds: your consent (Art. 6.1.a GDPR), the performance of a contract (Art. 6.1.b GDPR) or our legitimate interests (Art. 6.1.f GDPR) such as securing our website.

We retain your personal data no longer than necessary for the purposes described above. Contact data is deleted within 2 years of the last interaction. Billing data is retained for 7 years in accordance with Belgian tax legislation.

We never sell your personal data to third parties. We may only share your data with processors who assist us in delivering our services (e.g. hosting provider, email tool), in strict compliance with the GDPR.

When you submit the contact form, the data you enter (name, email address, phone number, type of request and message) is sent through EmailJS (api.emailjs.com) so that we receive your request by email. This only happens at the moment you submit the form.

Under the GDPR, you have the following rights:

• Right of access: obtain a copy of your data
• Right to rectification: correct inaccurate data
• Right to erasure: request the deletion of your data
• Right to restriction: restrict the processing of your data
• Right to object: object to the processing
• Right to data portability: receive your data in a structured format

To exercise these rights, contact us at info@relmotech.be. You also have the right to lodge a complaint with the Data Protection Authority (DPA): www.dataprotectionauthority.be.

Our website uses functional cookies (necessary for proper operation) and anonymised analytical cookies (Google Analytics). You can disable cookies in your browser settings at any time. We use analytics cookies (Google Analytics) to understand which pages are visited. We also use a measurement script from OpenAI to measure the effect of our advertising. Both are only loaded after you give your consent. Instagram posts only load after your consent. You can withdraw your consent at any time via the "Manage cookies" link at the bottom of every page.

RELMO TECH takes appropriate technical and organisational measures to protect your data against unauthorised access, loss or disclosure. Our website is secured with an SSL certificate.

We reserve the right to modify this privacy policy at any time. The most recent version is always available on this page. We recommend that you review it regularly.